Jed Hallam

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How to get a job in social media

Are you…

Desirous to give a new orientation to my career, in an open and international environment, I permit myself to submit a spontaneous offer. Are you looking for someone dynamic and polyvalent, knowing to achieve the fixed objectives, on an international level, to fill a position with responsibilities“? -
(Honestly, a direct quote from a PR and Comms Network post)

Don’t be – you wont get a job in PR writing like that, and you certainly wont find a job in social media using such a terrible approach.

In the past few weeks I’ve seen several bad examples of people trying to find a job in social media and I’ve spoken to both employer and a successful student who pressed all the right buttons – Chris Norton (who also gave out tips on securing a work experience placement) and Natalie Smith (who has been described by Stuart Bruce as the ‘best student he’s ever employed’). I’ve also recently spoken at length to Michael Litman about breaking into social media and I read over Adam Lewis’s recent post about student Twitterers.

Assimilating all of that information and opinion; here’s my guide to breaking into social media…

  • Learn what social media is. Seriously.
  • Treat yourself as a client. How would you raise awareness?
    • Research the tools that people within the industry use – they might change on a regular basis, but the theory behind the tools is the important concept to understand.
    • Research who the movers and shakers are in social media.
    • Before you send anything anywhere, find out who to contact, how to contact them and how they like their coffee.
  • When you approach the agency you’d like to join, learn what channels they use and their tone.
  • There are two ways to break into social media at breakneck speed – blogging and twittering.
    • Blogging enables you to interact with your potential work mates and industry colleagues – put something decent into the conversation and you’ll find yourself in the interview room faster than you could ever imagine.
    • Twitter is simple. Mix a chat room with RSS and blogging and you’ve got a surefire way into the interview room; just follow the conversation, put something relevant in and put your suit on, you’re going for an interview!
  • Think outside of the box, not all applicants need to follow one of these paths;
    • The traditional CV approach, put a cover letter in and hope for the best
    • The ‘crazy’ press release approach ‘The worlds greatest social media student’ blah blah blah…
  • Try and demonstrate that you understand social media and the way it affects public relations – it might come in handy when you get the job!

And my final tip? Make sure you actually want to work in the industry, just take a look at how many jobs Russell Page had before deciding that PR was the way to go…

  • Sounds great, I will check it out!
  • When they don’t explain who you’re applying to, try a little research. Digging around on sites like LinkedIn can often help you find a company’s recruiter or HR manager.

  • Ugh. This is intense. My dream job, after nearly completing my masters in journalism is to work in social media and I can't get my foot in just yet.
  • Not only is this article really good, but the conversation is both informative and entertaining ...

    Anyway, I just sent an email to an employer for a Social Media job and I specifically tried not to float my boat, but instead gave them links to my profiles and they can do the work from there. If I'm interesting enough, surely they will get in touch with me.
  • i've worked in the social media for the last 2 years and have just moved to a new company to head up their social media strategy and conversational monitoring programme, a very exciting time.

    i like your tips, i think in terms of approaching a company in the social media, because it's such a new industry a traditional CV doesnt show off your skill set as well as an email, 5 bullet points on why you're the person for the job and 5 links to your online profiles and to show how you're utilizing the medium for your own personal brand. it takes 10 minutes to read over and shows whether the employeer is new school or old school, that you know your shit.
  • I think clinary skills are aplicable to any job. I'd also be impressed if I receied cakes etc, so maybe we've really hit on something here?!

    Seriously thouhg, you overlook the importance of applicans actually understanding/researching the companies they're applying to. I get quite afew people asking advice through PR and Comms Network, and invariably they're asking about how to get on the 'big' agency grad schemes, and have barely even read the websites or client lists. "Will Edelman be keen on my blogging?", "Does Fishburn have an integrated approach or will5 be in a practice area?". God save me. Great when people demonstrate an evident interest i the sector, however.
  • Great post Jed and cheers for the mention. A lot of useful advice up there.

    M.
  • Jed
    Sarah,

    I think that's a major factor. If you're likeable and interesting, someone will always want to talk to you and stay in touch - aka maintain the relationship - which is one of the biggest things (for me) in PR and social media... As if I haven't mentioned it enough already!
  • Jed
    Meg,
    The progressive professors that are encouraging their students to blog deserve massive plaudits - it makes such a huge difference. Your experience sounds similar to mine and now every student or wannabe I come across who doesn't blog I just harp on about blogging and utilising social media.

    The worrying thing (or is it?) is that the students who don't blog or understand social media wont read this post because they don't know it exists.

    Simon,
    You must admit though, some catering knowledge is necessary for PR... Expert tea and coffee making?! Seriously though, how do people expect to be employed when they don't fully engulf themselves in something... PR and social media should encourage passion and opinion - neither of which are apparent in most cases of people wanting to join the industry.
  • Sarah
    love it.

    And the best advice I had when I started out on my own: 'people give jobs to people they like to have meetings with'.
  • Jed - great post - that cover letter is just amazing. I honestly don't what people are thinking sometimes.
    I once had a CV come through for an SEO position that talked about how he wanted to further his career in catering - he'd mixed up the cover letters for me and a restaurant he was applying to at the same time, but that was a mistake - I can't believe this one was actually applying for a PR job!
  • Hi Jed,

    Back in November of 2007, a professor of mine encouraged his class of 150 public relations students to start blogging. I was one of the few to do so, and then I joined Twitter. Not only did these two tools help me learn about social media and its effect on PR, they also introduced me to numerous people, which eventually led to my current job at a social media marketing firm. I think the key, as you said, is showing that you understand these new tools and how they increase interaction and build two-way conversations. Good post, and I hope students follow your advice!

    Best,
    Meg
  • Jed
    Jonathan,
    That's brilliant! I once heard a story about a journalist (I think) getting work on a national by sending his CV in an envelope covered in dried beans - and it worked!

    I couldn't agree with you more regarding Google; visibility is key, as is professionalism - those photos of pub cricket aren't as funny to a potential employer as they are to a friend!
  • Every time I read something like this, I think of my friend telling me a (true) story about someone he knew that got an interview at Virgin by sending a shoe in the post, with a follow up saying "Now, I;ve got my foot in the door . . .". And, somewhat connected, some former colleagues at Bite in Sweden once did the shoe trick and got on a pitch list. It might be a bit old now me thinks and instead lead to a big fat yawn.

    My tip - remember the first thing anyone will do is Google you. SO be very visible and make sure what anyone finds is good. And not that crappy project you did in the first yea at uni or a blog you abandoned months ago.
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